Terms of Use

Welcome to Ellina Coach (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our mobile and web applications, websites, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

1. Who We Are

Ellina Coach is a digital coaching platform designed to help users access coaching programs, insights, and tools to support personal or professional growth from a specific coach

If you are a coach or content creator using our platform, additional terms may apply under a separate Coach Agreement.

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you confirm that you are legally capable of entering into binding contracts.

3. Account Registration

You may need to create an account to use certain features. You agree to:

• Provide accurate and complete information.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Misuse, hack, or interfere with the Service.
• Use the Service to transmit harmful, illegal, or misleading content.
• Copy, distribute, or reverse engineer any part of the Service without written consent.

We reserve the right to suspend or terminate access if we suspect misuse.

5. Payments and Subscriptions

Some parts of the Service may require payment.

• Prices, features, and subscription terms are described within the app or on our website.
• By purchasing a subscription, you authorize us (or our third-party payment processor) to charge your chosen payment method.
• Subscriptions automatically renew unless cancelled before the renewal date.

You may cancel your subscription anytime through your account settings or app store.

6. Coaching Content and Disclaimer

The Service may include programs, insights, and recommendations generated by coaches or artificial intelligence (“AI”).

• AI-generated insights are for educational and informational purposes only. They may occasionally be inaccurate or incomplete.
• Coaching content is not a substitute for professional medical, psychological, legal, or financial advice.

You are solely responsible for any decisions made based on the information provided through the Service.

7. Intellectual Property

All content, trademarks, logos, and software associated with the Service are owned or licensed by us. You may not reproduce, modify, or exploit any part of the Service without prior written consent.

8. User-Generated Content

If you post, upload, or share any content (e.g., journal entries, reflections, comments):

• You grant us a worldwide, royalty-free, sublicensable license to use, display, and improve the Service using that content.
• You retain ownership of your content.
• You must ensure your content does not infringe the rights of others.

We reserve the right to remove inappropriate or harmful content.

9. Third-Party Services

The Service may link to or integrate with third-party platforms (e.g., payment processors, video platforms). We are not responsible for the content or policies of these third parties.

10. Termination

We may suspend or terminate your access at any time for violation of these Terms or if required by law. You may also delete your account at any time.

Upon termination, certain provisions (including liability limits and intellectual property rights) will continue to apply.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
• We do not guarantee that the Service will be error-free or uninterrupted.

Your use of the Service is at your own risk.

12. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, or losses resulting from your misuse of the Service or violation of these Terms.

13. Changes to the Terms

We may update these Terms occasionally. The latest version will always be available on our website or app. Continued use after changes means you accept the new Terms.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of New South Wales.

15. Contact Us

If you have questions or concerns, please contact us on info@ellina.co